At HTV Outlet, we strive to provide a seamless shopping experience for our customers. Please take a moment to familiarize yourself with our shipping and return policy outlined below:
Shipping
- We utilize reliable shipping carriers such as USPS and UPS to ensure your order reaches you promptly.
- The shipping cost is determined based on your location and will be calculated and displayed in the shopping cart before you checkout.
- We offer free shipping on all orders over $100.
Returns
- HTV Outlet must authorize all returns before being accepted. Please contact our customer service team to obtain authorization.
- Returns must be made within 30 days of the original purchase date. Any returns received after this period will not be accepted.
- Return items may be subject to a 20% restocking charge and all freight charges incurred.
- To initiate a return, please call our customer service team and speak with an associate who will guide you.
- We recommend carefully packaging the returned item(s) to prevent any damage during transit.
Contact Us
If you have any questions or need assistance regarding our shipping and return policy, please don’t hesitate to contact our customer service team. We are here to help!
Thank you for choosing HTV Outlet. We appreciate your business and look forward to serving you.